Privacy

Who handles your data

David Castellà, tax ID 52626358N, at C/ Josep Camprecios 1, 08950 Esplugues de Llobregat (Barcelona), Spain, trading as FREEDOLIA. Write to hello@freedolia.com about anything to do with your data, including deleting it.

We have not appointed a data protection officer. Write to that address and a person answers.

What we collect, and what for

Only what you write in the contact form: your name, the hotel or group, the country, how many properties you run, the rooms in the main one, your email, and your phone and lock brand if you fill them in.

We use it to reply to you and prepare that conversation. Nothing else. There is no analytics on this site, we build no profiles, we run no advertising, and we do not add you to any mailing list.

On what legal basis

To reply, because you asked us to: steps prior to a possible contract (article 6.1.b GDPR).

To keep a record of the commercial conversation while it is alive, on our legitimate interest in knowing who we have spoken to and about what (article 6.1.f).

For how long

If we do not end up working together, one year from the last contact, then it is deleted.

If we do work together, for as long as accounting and tax rules require.

Who else sees it

The form writes straight into a database hosted in Ireland, inside the European Union, run by our provider Supabase as a data processor.

The site is served by Cloudflare, which sees the address you request it from, like any web server. Nothing from the form reaches it.

We do not sell or hand these details to anyone.

Cookies: there are none

This site sets no analytics or advertising cookies. That is why no window asks you for permission.

The only thing stored in your browser is the language you pick, so we do not ask again. That never reaches us.

What you can demand of us

Access your data, correct it, delete it, object to the processing, restrict it, and take it elsewhere. Write to hello@freedolia.com and we do it.

If you think we have got it wrong, you can complain to the Spanish Data Protection Agency (www.aepd.es). We would rather you told us first, but it is your right and you do not have to come through us.

If you are a hotel guest

If you got here because a hotel sent you a link to check in, we do not handle that data on our own account: the hotel is the controller and we act only on its instructions. Ask the hotel for access or deletion.

We keep no copy and no photograph of your identity document. The image is processed there and then and discarded; what remains are the traveller-register fields the law requires the hotel to hold.